Privacy Policy

Juzoor for Health and Social Development (together with its office, employees, officers and directors, as applicable – collectively “Company” “Juzoor” or “we” or “us” or “our “) is a Palestinian non-governmental organization based in Jerusalem working at the national level, dedicated to improving the health and well-being of Palestinian families and promoting health as a basic human right.Juzoor was founded in 1996 by a team of health and development professionals. The organization was named Juzoor (“roots” in Arabic) to reflect the organization’s focus on the underlying socioeconomic determinants of health and wellness, to reinforce the commitment that Juzoor has made to continuing its work in Palestinian communities despite the difficult and challenging political situation, and to reflect the founders’ experience in their related fields and in establishing some of the most important grassroots health organizations in Palestine.

Juzoor works in three main areas. The first is Community Development Program which work on youth and women empowerment, supports marginalized communities, and protects families against gender-based violence through the promotion of sexual and reproductive health rights.  The second is Continuous Professional Development, Juzoor strives to bring evidence-based, internationally accredited training programs to the country such as the Advanced Life Support in Obstetrics (ALSO) training from the American Academy of Family Physicians and others and the third area is Impacting Health and Social Policies where Juzoor believes that in order to make a sustainable and lasting impact on the health of Palestinians it must contribute to the national level policy dialogue, and help to effect positive change on the macro level

Through its program Juzoor works on child/youth friendly mobile applications. Juzoor respcts the privacy of its users (both parents and children, and collectively “you” or “user”). We believe it is important for you to make informed decisions regarding the use of our Services based on your understanding of what information we collect through the use of our Apps, what we do with such information, how we process it, with whom we share it, as well as your rights and choices regarding your information processed by us. For this purpose, we have drafted this privacy policy (“Privacy Policy”), which will further describe and detail our privacy practices while you use or otherwise interact with our Apps;  

  • Our apps and games are free of charge
  • We do not put any ads in our applications
  • We do not ask for any private information through our apps
  • Our apps are child and youth friendly
  • Among our work is collaboration on policies/educational material with both the Palestinian Ministry of Health and Ministry of Education 

We DO NOT collect any private information from you, either Personal or Non-Personal Information (as defined below) depending on the nature of your interaction with the Services, all as detailed below.

The Non-Personal Information that is might be collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information such as: device brand, screen size, UDID, type of operating system, type of device, language preference, the time and date you access our Services, your actions within our Services (e.g., registration, pages viewed, etc.), the URLs from which you were directed to our Services, search queries within our Services, etc., and approximate geo-location (Country).

How We Collect Information

Depending on the nature of your interaction with the Services, Juzoor may collect information as follows: (i) Automatically – Juzoor collects information automatically transmitted from the device; (ii) Provided by you voluntarily – meaning, if and when you choose to provide us with information such as through a registration process, newsletter registration, contact us communications, etc.


Our Website, apps may collect analytics for which may include cookies that might include your IP address, such as:

  • Google Analytics: The Google Analytics cookie is placed to track and analyze the use of our Services, for internal analytic purposes. To learn more about how Google uses data from our use of Google Analytics Cookies, we recommend that you review Google’s policies located at: We also encourage you to review Google Analytics currently available opt-outs for the web.

How we Protect Information

Juzoor is committed to protecting your and your child’s Personal Information. Thus, Juzoor has implemented technical, physical and administrative security measures to protect the Personal Information submitted to and collected by us, both during transmission and once we receive it. In addition, Juzoor limits access to the information on its servers, and it is password-protected as well as encrypted. You should be aware, however, that there is no data that is transmitted over the Internet that can be guaranteed 100% secure in transmission or safe from theft or illegal capture.

Unsubscribe from Direct Marketing

You may revoke permission to receive promotional messages at any time by contacting customer support at or by following the unsubscribe link located at the bottom of each communication. Please note that even if you unsubscribe, we reserve the right to send you service-related communications, announcements and administrative messages.

Opt – Out

You may easily opt out of certain automatic data collection, sharing process and targeted advertising services related to our Service. Please note that even if you opt-out, you will still receive content and advertising. Opting-out simply means that the advertisements you do receive may not be contextual.

Changes to This Privacy Policy

This policy may change from time to time and we will post the amended terms and notify you by email in the event of substantial changes. Amended terms will take effect immediately for new users, and 10 days after they are posted for existing users. You should review the Privacy Policy periodically to remain informed of any changes. You agree to accept posting of a revised Privacy Policy as actual notice to you. Your continued use of the Services following any changes to this Privacy Policy have been posted as of the “Last Updated” date above (or, if applicable, notified) signifies your acceptance of those changes. If you do not agree to the revised Privacy Policy, please refrain from using our Services and contact us by sending an email to:

Comments and Questions

If you have any comments or questions about our Privacy Policy, please contact us at:

Juzoor for Health and Social Development
Al-Bireh/ Al-Arkan St.
Islamic Palestinian Bank Building, 3rd Floor
P.O.Box 4207
Tel: +970-2-2414488
Fax: +970-2-2414484 

You can also contact us via email at:

Marketing & Communication Senior Manager

If you have any requests regarding the data collected under this Privacy Policy, including without limitation, requests to remove, delete, amend, modify or transfer the data, please contact our Marketing & Communication Senior Manager at:

Please be sure to include your information in any correspondence to us so that we can respond to your inquiry in a timely manner.



Application Privacy Policy:  تطبيق اعلم تسلم



Privacy Policy

Juzoor for Health and Social Development (Non-Profit Org) built the تطبيق اعلم تسلم app as a Free app. This SERVICE is provided by Juzoor for Health and Social Development (Non-Profit Org) at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at تطبيق اعلم تسلم unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does not use third-party services that may collect information used to identify you.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services; or

To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Terms & Conditions

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to Juzoor for Health and Social Development (Non-Profit Org).

Juzoor for Health and Social Development (Non-Profit Org) is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The تطبيق اعلم تسلم app stores and processes personal data that you have provided to us, to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the تطبيق اعلم تسلم app won’t work properly or at all.

You should be aware that there are certain things that Juzoor for Health and Social Development (Non-Profit Org) will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but Juzoor for Health and Social Development (Non-Profit Org) cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Juzoor for Health and Social Development (Non-Profit Org) cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Juzoor for Health and Social Development (Non-Profit Org) cannot accept responsibility.

With respect to Juzoor for Health and Social Development (Non-Profit Org)’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Juzoor for Health and Social Development (Non-Profit Org) accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for the both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Juzoor for Health and Social Development (Non-Profit Org) does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2022-09-06

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at